Onboarding Technical Agent

As an Onboarding Technical Agent at Bambora DevCode you have a key role in our merchant integration team. You will be working with one of our two state of the art products, PaymentIQ

DevCode Payment is a software company specialized in payments and reconciliation. We have extensive experience in the field of online gaming transactions and we have some really exciting clients using our payment and reconciliation services. We have implemented payment solutions from all around the world, meeting the highest requirements on availability, performance, security and flexibility.

We think you like to be part of the whole process from helping the customer from test to go live in production. For customers to integrate to PaymentIQ is not just a daywork, you and the merchant need technical skills and understanding of the whole flow.

JOB DESCRIPTION & RESPONSIBILITIES

  • Create test and production MIDs
  • Guide the merchant during the whole integration from test to production
  • Provide timely response, meeting the defined delivery according to the agreement in time
  • Interact with Key Account Managers during the integrations who will help with different tasks

CHARACTERISTICS

  • Solution-driven with a strong analytical ability
  • Incredibly service minded with a great interest and understanding in technology
  • Truly flexible; able to shift tasks and priorities

QUALIFICATIONS

  • Previous experience as a Technical Support Agent
  • Strong customer service skills
  • Fluent in English and Swedish both written and spoken
  • If you understand how to open the developer tool in a website and can guide yourself around to maybe find the issue, then you know which level you should have to enjoy working with us.

Meriting

  • It’s nice, but not required, if you have insight in Java, SQL, HTML, CSS, JavaScript, Eclipse or Git
  • Previous experience of the payment industry

Please send us your job application and CV as soon as possible as we are reviewing all applications consecutively. We can’t wait to hear more about your passions and skills!

Become a Bamborian

Bambora is a global payments company that is dedicated to making payments easier, both for businesses and consumers. Founded in 2015, Bambora has challenged the payment industry by offering merchants everything they need to accept payment, either in-store or online, in one package with transparent pricing.

Today, Bambora helps over 125 000 merchants in 65 different countries to accept payments, and 3 000 new merchants join every month. Bambora handles transactions worth 55 billion euros annually, and since 2017, Bambora is part of Ingenico Group, one of the world’s largest payment companies.

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Vasagatan 16
SE-111 20 Stockholm Directions

OUR VALUES: The 4B´s


Be bold

We encourage all employees to make decisions and stand confidently behind them.

Be passionate

We’re excited about the future of our business and the commitment it will take to build it.


Be collaborative

We embrace our partners and work together to find solutions that are beneficial to all.


Be responsible

We accept full responsibility for our role in the world and the actions we inspire.

 

Already working at Bambora?

Let’s recruit together and find your next colleague.

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@bambora.com
  • Anne McDonnell
  • Aurora Walker
  • Cathrine Damgaard Nielsen
  • Christian Nielsen
  • Christoffer Rutgersson
  • Claes Nyströmer
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