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Integration Support Agent

Our 2nd line support team is now seeking for a brilliant new team member with a passion for IT and new technology. Join the team in Halmstad which is a part of our highly regarded Customer Experience department.

As member of our integration support, you will enable partners to deliver integrated solutions to our mutual customers. You will be working on improving the cash register integration and certification process to facilitate efficient partnerships. You will also play an integral role in facilitating the rollout of our terminal software releases as the integration between the partners software and ours is tightly connected.

It´s important that you have great communication skills and a team player approach as well as a strong drive and problem-solving personality to be successful in this role.

Your main tasks will be:

  • Support Key Account Managers with technical expertise when building partnerships
  • Support partners during integration process of their cash register application to our payment terminals
  • Be the cash register integration partner’s main technical contact, during the integration process
  • Certify cash register integration
  • Ensure the solution can be sold to customers in a functional configuration
  • Support Customer Support Agents with technical expertise about cash register integrations
  • Facilitate and enable the rollout of new terminal software releases

We are looking for a self-starter whose key capabilities include:

  • A team player; adept at working with multiple people at any given time
  • Strong drive and proactive: you're constantly looking for ways to make things work more efficiently
  • Problem-solving and good analytical skills
  • An excellent communicator, both verbal and written, with a seamless blend of professionalism and friendliness
  • Truly flexible: able to shift tasks and priorities in a big way at the drop of a hat

Qualifications required

  • Programming skills in C#
  • University degree or equivalent in Computer Science or similar area
  • Fluent in Swedish and English, both written and oral

Merit

  • Skills in other programming languages
  • Proven work experience from the Fin-tech industry
  • Proven work experience with serial communication between devices
  • Proven experience with working in project form


    The position is a permanent role. Please send us your job application and CV as soon as possible, as we are reviewing all applications consecutively.

    We can’t wait to hear more about your passions and skills!


    Become a Bamborian

    Bambora is a global payments company that is dedicated to making payments easier, both for businesses and consumers. Founded in 2015, Bambora has challenged the payment industry by offering merchants everything they need to accept payment, either in-store or online, in one package with transparent pricing.

    Today, Bambora helps over 125 000 merchants in 65 different countries accept payments, and 3 000 new merchants join every month. Bambora handles transactions worth 55 billion euros annually, and since 2017, Bambora is part of Ingenico Group, one of the world’s largest payment companies.

    Or, know someone who would be a perfect fit? Let them know!

    Halmstad

    Slottsjordsvägen 5
    302 38 Halmstad Directions

    OUR VALUES: The 4B´s


    Be bold

    We encourage all employees to make decisions and stand confidently behind them.

    Be passionate

    We’re excited about the future of our business and the commitment it will take to build it.


    Be collaborative

    We embrace our partners and work together to find solutions that are beneficial to all.


    Be responsible

    We accept full responsibility for our role in the world and the actions we inspire.

     

    Already working at Bambora?

    Let’s recruit together and find your next colleague.

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    @bambora.com
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