Channel Account Manager

Channel Account Manager

Bambora is a global payments processor with a strong presence in the Pacific, Europe and North America. Our shared mission as part of the Ingenico Group is to help businesses grow by simplifying how businesses accept payments, an evolving industry always in an exciting state of flux. Today, we help 126,000+ merchants in 65 countries achieve by delivering innovative solutions. We do payments, so they can do business!

About the Role:

We’re looking for an enthusiastic and focused Channel Account Manager who’s ready to make their mark! You’ll be joining our dynamic Sales team to provide outstanding sales expertise and experience; helping to build productive client relationships, fostering retention and meeting our business needs through strategic wins. You’ll be collaborating closely with our marketing, product and onboarding teams to stand out from the crowd and become Bambora’s latest advocate. You’ll champion our brand, products and support services every day and play key role in the success of all our clients. You’ll have a knack for persuasion, flexibility, adaptability and the drive to take action. You can enjoy getting stuck in at our Sydney office, where there’s great team spirit, plenty of socials and always something on the go!

You will identify new business opportunities; both with new channels and partners, and within existing channels and partners, to contribute to and ensure that sales are met. You will manage campaign activity within channels and partners focussed on winning additional sub-merchants and increasing the take rate. 

Areas of Responsibility:

  • Achieve required sales targets
  • Maintain product price
  • Meet targets for contacting prospects and lead follow up by phone
  • Generate new leads and prospect for opportunities
  • Plan and set objectives for client meetings
  • Develop and maintain account plans in tandem with Head of Channels
  • Maintain an understanding of the businesses within the channel and partner space
  • Manage direct sales requirements generated from campaign activity
  • Update and maintain accurate data on Salesforce
  • Prepare written presentations and proposals
  • Question clients to elicit needs and respond to objections
  • Understand competitor’s products in terms of positioning, features and account acquisition strategies
  • Attend and participate in industry events, product seminars and trade shows
  • Manage time effectively to ensure maximum productivity
  • Maintain excellent knowledge of Bambora products

Behavioural Competencies:

  • Builds client loyalty – meets client needs, builds productive relationships whilst taking responsibility for client satisfaction and retention.
  • Builds collaborative partnerships – identifies opportunities to build strategic relationships internally and externally to help achieve company goals.
  • Drive for results – sets challenging goals for self and others, working to meet or exceed those goals, whilst monitoring progress towards achievement.
  • Initiate action – takes prompt action to accomplish objectives; proactively seeking information, support or tools required to deal with issues.
  • Sales persuasion – persuades or influences clients / customers to accept a point of view, adopt a specific agenda, or take a course of action.
  • Make effective decisions with limited information
  • Proactive, self-motivated and highly professional.
  • Excellent written and verbal communication skills
  • A desire to learn and improve both skills and knowledge
  • Adaptable and flexible to business demands
  • Positive ‘can-do’ attitude 
  • Hungry to be a part of a high performing team that work together to achieve outstanding results.

Knowledge, Experience, Expertise:

  • Solid understanding of the sales process
  • Experience using Salesforce.com or other CRMs
  • Strong stakeholder management skills
  • Consistently met and exceeded sales targets (solid career track record in sales)
  • Proven track record and experience of working within Sales and or Channel teams in dynamic organisations
  • Payment solutions or complex products requiring “solution sales” (i.e. selling to multiple stakeholders).
  • Using effective sales techniques 
  • Prospecting and networking – able to use referrals and contacts to build networks, can engage prospects in discussion naturally; can build rapport in any circumstance, proven ability to generate own leads.

Qualifications:

  • Tertiary qualification in Business is desired but not essential

Our Leadership Competencies:

  • ‘Forward Focus’ – Aligning action to strategy
  • ‘Think Customer’ – Maximising customer value
  • ‘Drive’ – Driving execution towards performance
  • ‘Inspire’ – Motivating others to go beyond 
  • ‘Team-up’ – Succeeding together

Or, know someone who would be a perfect fit? Let them know!

Sydney

227 Elizabeth St
2000 Sydney Directions

OUR VALUES: The 4B´s


Be bold

We encourage all employees to make decisions and stand confidently behind them.

Be passionate

We’re excited about the future of our business and the commitment it will take to build it.


Be collaborative

We embrace our partners and work together to find solutions that are beneficial to all.


Be responsible

We accept full responsibility for our role in the world and the actions we inspire.

 

Already working at Bambora?

Let’s recruit together and find your next colleague.

email
@bambora.com
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