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Partner Support Manager - Europe Instore

Partner Support Manager - Europe Instore

Join our Europeans Sales team as we seek a Partner Support Manager! In this role you will work alongside 5 high-performing and ambitious colleagues in Europe Instore. The Partner Support Manager have a crucial supporting role within the Partner Sales team and represent Bambora externally. You will play a significant role with key contacts as partners and other business units, so you must have excellent communication skill and sales-through-service mentality. As Partner Support Manager you have responsibility for working with every stakeholder both internally and externally, to ensure successful delivery of our products and service in the different markets. At Bambora, we are eager innovators, so you must be flexible and open-minded, but never let it be to the expense of details!

In this role you will be reporting to the Head of Partner Sales and will be based in Stockholm. This position is ideal for someone looking to develop into an Account Manager or Sales role.

Key Responsibilities

  • Provide presales support for all sales activities including analysis, data review, product demonstrations and other general sales support
  • Address, investigate, resolve, respond and follow-up on Partner enquiries.
  • Work closely with stakeholders and other business units internally to achieve business objectives
  • Ensure the end-to-end delivery of business initiatives and increase the partners overall satisfaction with Bambora
  • Refine and develop existing processes, build a knowledge base and drive continuous process improvements (both within the team and with other teams) to enable the delivery of a high standard of support to our Partners
  • Maintain a work plan identifying responsibilities, deliverable and processes that must be executed to achieve results. Document and steer specific milestones

Who You Are

  • Excellent Communicator. You know what to say and more importantly, how to say it
  • Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful
  • Energy and Creativity. You think out-of-the-box and wow people with your interesting angles and quality work
  • A True Team Player. Adept at working with multiple people at any given time
  • Process oriented background, with high attention to details
  • Cross Cultural Experience. You have experience relating to customers from a variety of  cultural backgrounds

Skills & Experience

  • Minimum 2 years professional experience in Sales support, Customer care or similar
  • Solid written and verbal skills in Swedish and English
  • Strong interpersonal and communication skills
  • Self-motivated, target-oriented and have a hands-on mentality
  • Knowledge and experience in Microsoft Office, and specifically in Microsoft Excel


  • Experience with Salesforce
  • Experience working with CRM and statistical methods and tools

Want to join the world’s biggest start up?

If you want to be challenged every day and enjoy working alongside an energetic team in a vibrant work environment, then Bambora is the place for you.

We don’t wait for change, but rather see it as our mission to challenge: push the boundaries, redefine normal, and thereby achieve the extraordinary. Being the world’s biggest startup we are on our way conquering the world. A unique journey, do you want to be part of that? If you want to join our journey, please send in your application latest October 15th.  

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Vasagatan 16
SE-111 20 Stockholm Directions

Passionate Collaborators

We’re perceptive to collegues needs and work as One. We respect our capabilities and are including in our ideas and solutions.

Eager Innovators

We’re curious about the world around us. And we’re always eager to gather knowledge. We’re not afraid to explore possibilities in order to find new and better ways.

Responsible Gamechangers

We’re driven to keep moving the world forward. Thanks to our knowledge, we have the confidence to be visionary. We’ll lead our colleagues with inventive ideas and bold solutions.

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